Privacy Policy

Privacy Policy for Snowdunes.qa

1. Introduction

Thank you for choosing Snow Dunes. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile app, or make a purchase of our products or services. By using our website or purchasing our products/services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you purchase a service or product from our website or use our mobile app:

• Personal Information: Your name, contact details, billing information, and other information necessary for processing your order.
• Transaction Information: Details about the products or services you purchase, and other transaction-related information.
• Device Information: Information about your device, such as IP address, browser type.
• Location Data (Mobile App): Precise GPS coordinates collected through the Leisure World Qatar mobile app, including background location data even when the app is closed.

3. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and delivery of products or services.
• Customer Support: To provide customer support, respond to inquiries, and address any issues related to your purchase.
• Communication: To send you order confirmations, updates, and other relevant information about our products and services.
• Marketing: With your consent, we may send you promotional materials and offers.
• Analytics: To analyze website and app usage, improve our services, and enhance the user experience.
• Mobile App Features: To send personalized notifications when you are near partner locations, enable geofencing offers, and improve in-app experiences using your location data.

4. Cookies and Similar Technologies

We may use cookies to enhance your browsing experience and collect non-personal information about your visit.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share certain non-personal or aggregated data with trusted service providers to support app and website functionality.

6. Third-Party Services

Our website and mobile app may use third-party tools and services to improve performance, analytics, and location-based features. These include:

• MoEngage: For analytics and location-based notifications.
• Firebase: For app analytics and messaging.
• Google Play Services: For location and background services.

7. Your Choices

You have the following choices regarding your information:

• You can update or correct your personal information through your account settings.
• You can disable location services at any time through your mobile device settings.

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and stored in secure databases.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and encourage you to review their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please review the policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at Info@snowdunes.qa or +974 4042 0444. By using our website or mobile app, you agree to the terms outlined in this Privacy Policy.